Refund policy

 

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review the policy below.

 

EXCHANGES

If you purchased an item online and would like to exchange it for a different size, color, or style, you may do so within 14 days of receiving your order.

Before returning your item, please contact us to confirm that your requested replacement is available.

To qualify for an exchange, items must:

• Be in new, unused condition

• Have all original tags attached

• Be returned with a copy of your order confirmation or receipt

Once we receive and inspect your return, we will ship the replacement item to the original shipping address at no additional charge, subject to product availability.

For availability or assistance, please contact us:

Phone: (409) 766-1250
Email: yaga@yagaclothing.com

 

RETURNS

Online purchases may be returned within 14 days of delivery for a refund to the original method of payment.

To be eligible for a refund, returned items must:

• Be in new, unused condition

• Have all original tags attached

• Include a copy of the original order confirmation or receipt

Please include a brief note explaining the reason for your return.

Original shipping charges are non-refundable.

Refunds are processed after the returned merchandise has been received and inspected. Please allow several business days for your financial institution to post the refund to your account.

 

RETURN SHIPPING

We recommend shipping all returns and exchanges using an insured, trackable shipping service. We are not responsible for items lost or damaged during return transit.

Please send returns and exchanges to:

Yaga
Attn: Mail Order
2109 Strand Street
Galveston, TX 77550
USA

 

RETAIL STORE PURCHASES

Items purchased at the Yaga retail store must be returned or exchanged at the retail location. This policy applies only to purchases made through our online store.